I found the location convenient and liked the clean bedroom with nice bedding. The staff in the bar were friendly and knowledgeable, which made my stay pleasant. However, I noticed that customer service could improve as my emails before arrival went unanswered. It felt disorganized during checkout, probably because I booked through a third party. Overall, it was a good stay, though not without its challenges.

customer service issue|checkout confusion

I loved how cozy and beautifully arranged the room was. The warm breakfast pastries were a fantastic start to each day. The delightful attention from the staff, especially their thoughtful touches during my stay, made it very special! I can't wait to return.

Oh, the Neapolitan pizza at Leonelli Taberna was an absolute game changer—crispy, bubbly crust and fresh toppings that whisk you straight to Naples! Plus, the free wine hour was a fabulous bonus that really set the tone for our New York evenings, enhancing the great vibes. The room was surprisingly spacious, and trust me, that grab-and-go breakfast was a stellar start to our busy days!

Now, let’s dish on the room situation. It had that funky retro vibe from the 1970s—kind of cool but super dark, like it needed a glow up. When we tried to check out after the first night, they still wanted us to pay full price—talk about a sour note!

Just a good match for an overnight stop in New York with excellent value for money. The customer service was great, especially with Ramon who made my stay even better! Make sure to check out the cafe in the lobby for some fantastic coffee.

The location was very convenient, making it easy to explore the area. Staff were helpful, especially at the reception, where they assisted with transportation plans during inclement weather. However, the rooms were on the smaller side, and noise from the corridor was noticeable at times, affecting our comfort during the stay.

Great stay! Loved the elegant spacious bathroom and amazing lasagna from room service. Breakfast from the cafe was a delicious treat. Wouldn't hesitate to return!

perfect central spot for exploring new york's parks and landmarks

I loved how easy it was to walk to both Central Park and the iconic Chrysler Building, making it an ideal base for city strolls. plus, the friendly staff made my stay even more enjoyable and stress-free.

Had an awesome time with friends! We hit up Bryant Park and Chelsea Piers, making great memories. The staff was super friendly and helpful, and the location was ideal for exploring. Breakfast was tasty, and we loved the cozy vibe of the room. Perfect for our group trip!

The hand shower in the bathroom wasn't very user-friendly. It made things a bit tricky, but it didn't ruin our fun.

Perfect spot for fams in NYC

We stayed for 4 nights in a Deluxe Double Double, and it was awesome! The room was cozy and clean, and we loved the valet service – super easy but kinda pricey. The staff were super friendly! They always had fresh fruit and bottled water available, and the breakfast was delicious. Don’t miss the great coffee and pastries at the café!

The hotel is well located, making it easy to explore nearby attractions. The staff were friendly and attentive, and the room was comfortable. However, the breakfast options were limited and our family room felt smaller than expected, making it less than ideal for a larger group.

The location was perfect for accessing attractions without the chaos. The decor felt unique and cozy. Our room had heated bathroom floors and a fabulous shower!

Felt welcome, nothing too much trouble.

this hotel was awesome! the location was excellent, we could walk to everything we wanted. the rooms were clean and big enough for us and the breakfast option was sooo good. the staff were really nice and helpful too! loved the communal area, it looked great.

i was a bit disappointed the breakfast choices were limited and the service felt a bit brisk. also, the mini bar prices were kinda ridiculous and it was annoying that they charge you if you open the fridge to keep anything of your own.

I had a truly enjoyable stay at The Evelyn. The historic charm and artistic decor captured my attention. The staff provided superb service, though I felt a bit overlooked with communication prior to arrival. Overall, a delightful experience worth repeating.

Would recommend for a short stayover

Clean room, friendly staff, with the room having a flat-screen TV and reliable wi-fi to enjoy during my stay and a convenient location just a few blocks from Penn Station for easy access to transportation.

We loved being close to Bryant Park, where we enjoyed the delightful winter garden activities. The staff was really friendly and accommodating, making our stay even better. Plus, the décor gives a nice New York vibe!

My wife says that the breakfast area was cramped and the options limited. It would be great if they could add a more family-friendly morning buffet.